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The purpose of this paper is to analyze the role of public libraries as institutions underpinning a democratic public sphere as reasons legitimizing libraries compared to reasons that are more traditional and the actual use of libraries as public sphere arenas.

A survey of representative samples of the adult population in six countries – Denmark, Sweden, Norway, Germany, Hungary and Switzerland – was undertaken.

Legitimations related to the libraries role as a meeting place and arena for public debate are ranked as the 3 least important out of 12 possible legitimations for upholding a public library service. Libraries are, however, used extensively by the users to access citizenship information and to participate in public sphere relevant meetings.

Few studies have empirically analyzed the role of libraries in upholding a democratic and sustainable public sphere. This study contributes in filling that gap.

The purpose is to investigate the professional identity of public library, archive and museum (LAM) professionals in Denmark, Germany, Hungary, Norway and Sweden.

The data have been gathered through the administration of three questionnaires. A comprehensive analysis is conducted to explore the variations in the professionals’ perceptions of their professional proximities to the other LAM professions and other related professions, considering demographic factors such as age, education, gender and immigrant background of participants.

Through a lens of micro- and macro-professional identities, the findings underscore both clearly perceived role separation between the LAM professions and notable points of convergence, suggesting opportunities for collaborative efforts. The implications of these discoveries are discussed, offering a foundation for future research endeavors.

The study highlights the professions perceived to have the most and least similarity to LAMs based on questionnaire responses, providing valuable insights into the interplay between various professional domains.

The overarching aim of this article is to consider to what extent the perceptions of librarians in Denmark, Germany, Hungary, Iceland, Norway, Poland and Sweden reflect a unified view of their professional role and the role of their institutions in supporting the formation of the public sphere and to what extent the variations reflect national contexts.

The multi-country comparison is based on online questionnaires. The central research questions are how do librarians legitimize the use of public resources to uphold a public library service? How do librarians perceive the role of public libraries as public spaces? How do librarians perceive their professional role and the competencies needed for it? Consideration is given to how the digital and social turns are reflected in the responses.

The results show evidence of a unified professional culture with clear influences from national contexts. A key finding is that librarians see giving access as central for both legitimizing library services and for the library's role as a public sphere institution. Strong support is shown for the social turn in supporting the formation of the public sphere while the digital turn appears to be a future challenge; one of seemingly increased importance due to the pandemic.

This study shows that libraries across the seven countries have expanded beyond simply providing public access to their book-based collections and now serve as social, learning and creative spaces: both in the physical library and digitally. Qualitative research is needed concerning librarians' notions of public libraries and librarianship, which will provide a more in-depth understanding of the changing professional responsibilities and how public libraries recruit the associated competencies.

The article provides a much needed insight into how librarians perceive the role of public libraries in supporting the formation of the public sphere and democratic processes, as well as their own role.

This paper aims to design a viable model for a scholarly communication system.

Stafford Beer's viable system model (VSM) is an exceptionally insightful analysis tool which has been applied in different fields. This paper illustrates the usefulness of Beer's model as a tool for anticipating, planning, and implementing large‐scale development in the scientific communication domain. Following the Beer thinking of organisational structure and the usefulness of VSM in knowledge management stated by some researchers, a viable scientific communication model (VSCM) was designed.

The paper has developed a viable scientific communication model which relates personal knowledge about a scientific communication system with Beer's viability thinking.

The designed model is fairly conceptual.

Compared with the earlier models, it seems that the suggested model is not dependent on context, time, and scale. This model may be used in many contexts because the functions and the operations of scholarly communication are unique. This model is viable and can update itself over a period of years. New elements of scholarly communication and the Web 2.0 platforms have also been incorporated into the model.

The purpose of this paper is to design a conceptual model for the scholarly communication system in the Iranian Research Institute for Scientific Information and Documentation (IranDoc).

Some models have been developed to describe the scholarly communication process in different contexts but few considered this process from the organizational point of view. In the model, the organizational structure of scientific communication in IranDoc was considered. This model has four levels:, e.g. person‐to‐persons (P2P) scientific communication, person‐to‐organizations (P2O) scientific communication, organization‐to‐organizations (O2O) scientific communication, and organization‐to‐persons (O2P) scientific communication.

A conceptual model for scholarly communication within IranDoc is designed. Scientific and research institutions can establish their scholarly communication system by customizing the model.

The model is fairly conceptual and does not refer to technological aspects of the system. The implementation implications of the model are also not considered, so it could not be used directly in action. As it has been developed specifically for IranDoc, it may need some revisions to be used in other contexts.

Compared to the earlier models, the main differences and innovations in the model are: its organizational structure; detailed functions of the organizational scholarly‐communication; researcher based approach of the model; and different and new levels of the model analysis. This model can be applied in research institutions and generalized to those institutions in which information plays an important role.

The purpose of this paper is to investigate the scholarly contribution of literature published on the much-hyped term fake news and associated terms such as misinformation, disinformation and post-truth in various disciplines, which contributes heavily to information disorder.

The study conducted a bibliometric inquiry of literature published in Scopus and Web of Science (WoS) databases (2001-2020) and steered in-depth quantitative content analysis of top-cited publications. The data mining covers 1,776 and 1,056 publications from WoS and Scopus databases, respectively. Bibliometrix R-package, VOSviewer Software tool and Microsoft Excel were used for analysis.

The study concluded that the past seven years (2014–2020) are the most productive period in studying fake news and its associated terms due to the unprecedented rise of social media and digital media. The prominent themes of the study were conducted in political, health, technology, media and social media space, whereas the output is minor in the pure science field. It is also inferred that both databases are contributing consistently in the domain of fake news literature.

The study helps in expansion of knowledge based on the research topic as well as in understanding the evolution of fake news in support of further research in this area.

Mapping scholarly contributions of scientific research provides a guiding approach and helps counter the information chaos stimulated by fake news phenomena in the digital era.

The purpose of this paper is to report the findings of a study to investigate the changes in scholarly communication practices among a group of scholars in the UK and build upon the results that were published in a previous paper.

The study deployed a naturalistic inquiry approach using semi-structured interviews as a qualitative research tool. A sample of 40 participants from four UK universities was interviewed to explore the changes in informal scholarly communication behaviour.

The analysis of the interviews revealed that there are three ideal types of behaviour: the “orthodox” uses formal and traditional scholarly communication approaches; the “moderate” prioritises formal communication approaches, but at the same time is trying to get benefits from informal channels; and, the “Heterodox” uses all channels available in the scholarly communication.

The value of the current study lies in using a naturalistic inquiry approach to investigate the changes in scholarly communication practices, and to explore the different scholarly communication styles. In the context of this study, the use of a naturalistic approach and grounded theory principles in connection with coding provided a stance that allows for the gathering of rich information to enable understanding and explanation of scholarly communication activities in addition to uncovering themes that related to scholarly behaviour.

The purpose of this paper is to provide a selected bibliography of recent resources on library instruction and information literacy.

The paper introduces and annotates periodical articles, monographs, and audiovisual material examining library instruction and information literacy.

Information is provided about each source, and the paper discusses the characteristics of current scholarship, and describes sources that contain unique scholarly contributions and quality reproductions.

The information may be used by librarians and interested parties as a quick reference to literature on library instruction and information literacy.

The purpose of this paper is to study of services of front desk staff using SERVQUAL aims to measure the perception and expectations of the library users. The librarians, keeping in view the expectations will get an idea that how much the services should be improved while the users will have an idea that what they want, and what are they provided with. In additions, the difference between the perception and expectations of the male library users and female library users is explored to give an idea to the librarians that what dimension of the services they need to explore.

Quantitative research method was used to conduct this study. The SERVQUAL instrument was used to measure the levels of perception and expectation through a structured questionnaire at the five points Likert scale. The tool was used with the permission of the author Berry et al. (1985). All the libraries of affiliated medical college with the University of Health Sciences were the population for this study. Through random sampling technique, 20 questionnaires per medical colleges were filled by the students of medical colleges. In total, 202 questionnaires returned and were analyzed after data entry in Statistical Package for Social Science version 19.

Mean of the total respondents indicate that the improvement in all the five dimensions of the service quality is required as the expectations found to be higher in all the five dimensions as compared to the perceptions. Perceived values are higher among female library users, so the library front desk staff requires increasing the perceived values of male users through improving their services to male library users. While comparing the expectations between male and female users, the results indicate that male library users want more responsiveness and reliability from the staff.

This study measures the perceptions and expectations of the student library users of the medical college affiliated with University of Health Sciences, Lahore. Only main libraries excluding the small departmental libraries are included in this study. This study can be generalized in other private medical colleges as well as other researchers can study further in their own environment.

The results indicate that the expectations are higher. Keeping in view, the librarians will work to meet the expectations of the users. The expectation of the female users are higher in tangibility and empathy dimensions, while the male users expect more in reliability, responsiveness and assurance dimensions. In short, all the results showed that the expectations were higher than the perceptions. Keeping this study in view, the librarians can improve their weak areas of front desk staff services to meet the expectations of the users.

It is the first study of its type to measure the service quality of front desk staff. The service quality of front desk staff is never been measured in medical colleges using SERVQUAL in Lahore. The results of this study provide the guidelines to satisfy library users. The difference between the perception and expectations provides librarians and library managers with a road map to develop the service quality of front desk staff to meet the expectation level of the user’s for their satisfaction. This study can be generalized to the medical colleges other than Lahore.

The coronavirus disease 2019 (COVID-19) pandemic has greatly impacted society and academic life and research practices. This study is an attempt to comprehend whether a global emergency of COVID-19 pandemic has an impact on researcher international collaboration. The authors analyze the research collaboration before and after the beginning of the COVID-19 pandemic to understand how scientists collaborated within their own nation's borders and beyond.

The authors analyze the research collaboration before and after the beginning of the COVID-19 pandemic to understand how scientists collaborated within their own nation's borders and beyond. The authors collected a dataset of research publications published in journals in the research area of business and economics and indexed in the WoS Core Collection database by researchers from 11 countries (Austria, Denmark, Greece, Indonesia, Iran, Ireland, Korea (South), Mexico, Pakistan, Romania and Vietnam). In total, 14,824 publication records were considered for the literature analysis. This study presented the scientometric analysis of these publications using bibliometric, statistical, factor analysis and network analysis methods. The results are evaluated and interpreted in the context of the Hofstede's model of cultural dimensions. The results of this study provide evidence to research management to properly allocate their efforts to improve the researcher cooperation during the ongoing COVID-19 pandemic and to overcome its negative outcomes in the years to come.

The results of our study show that uncertainty avoidance as the cultural factor defined by the Hofstede's model has significantly influenced the properties of research collaboration networks in the domain of business and economics. Uncertainty avoidance focuses on how cultures adapt to changes and cope with uncertainty, while the global COVID-19 pandemic introduced a lot of change and uncertainty all levels of society around the world.

The study exclusively examines 14,824 research outputs which have been indexed in the WoS Core Collection database from 2019 till 15 November 2020 and only covered one research area (business economics). Thus, documents published in any other different channels and sources which are not covered in WoS are excluded from this study. The authors have analyzed the publications from just 11 countries, which represent a small part of the global research output. Also, the Hofstede’s cultural dimensions model is not a unique way to study cultural characteristics at the national level.

The results of this study will provide evidence to research management to properly allocate their efforts to improve the researcher cooperation during the still ongoing COVID-19 pandemic and to overcome its negative outcomes in the years to come.

Considering the global impact and social distress due to the outbreak of COVID-19 pandemic, this study is significant in the present scenario for identifying the changes in the characteristics of research collaboration networks of 11 diverse (in terms of geographical distribution and cultural differences in terms of the Hofstede’s cultural dimensions model) countries between 2019 (the year before COVID-19) and 2020 (the year of COVID-19), which has not been done before.